Too much delay in App Review

Too much delay in App Review

komalchandra
Shopify Partner
1 0 0

Hi Shopify Team & Community,

 

We submitted our app for review on April 26 through the Shopify Partner Dashboard. For the next 9 days (until May 5), the status remained "Waiting to assign a reviewer."

 

On the night of May 5, a reviewer was finally assigned, and they pointed out a minor bug.

 

We fixed the bug and resubmitted the app the very next morning (May 6).

 

Now, it's May 14, and the app is still stuck in the "We're reviewing your submission—check your email for updates" status. There has been no further communication, and no installation attempt from the reviewer so far.

 

This delay is becoming extremely frustrating. We are unable to finalize our launch timeline, plan our marketing efforts, or proceed with any go-to-market strategies because everything hinges on this approval.

 

Can someone from the Shopify team please look into this or at least give some clarity on the expected timeline for the re-review?

 

We truly appreciate the review process and want to comply with all standards, but the uncertainty is affecting our business planning.

Thanks in advance

Reply 1 (1)

BiDeal-Discount
Shopify Partner
792 105 178

Hi @komalchandra 

The 2nd review round always slower than 1st round because they not priotiry.

 

You should as Liam on dev community https://community.shopify.dev/

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