Totally blocked from Create Facebook Business Manager for conversion ads

Savekaching
New Member
2 0 1

Anyone can help or having same experience like me unable to set up Facebook Business Manager for ad. Tried many times still failed. 

Screenshot_20201107_033138_com.shopify.mobile.jpg

Replies 5 (5)
Oliver
Shopify Staff
425 48 87

Hi, @Savekaching !

This error occurs when Facebook has reviewed the account and determined that it is in violation of their Commerce or Integrity policies. I'd recommend getting in touch with their support team directly as this wouldn't be something we can really support. You can get in touch with their support team from the Facebook Help Center here.

All the best! 

Oliver | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Savekaching
New Member
2 0 1

Still unable to solve my problem . I'm paying Shopify account for nothing, can I request waive from being paying every month to Shopify 

Anyone can share Facebook CS email so I can ask them to resolve my issue 

Jbroaders
New Member
1 0 0

Same problem. Lost days in a circular search for facebooks reasoning and a rabbit hole search for someone in Facebook to talk to. 

Bhavneet
New Member
1 0 0

same here , when i log in they just ask for ID nothing else, i dont have any other option to do ,just upload or login/out

Shayking1122
New Member
2 0 0

Hey did you guys get it fixed bcuz I'm also having problems and I need it fix like today today