App reviews, troubleshooting, and recommendations
Hello, I would like to use Shopify's Online store chat on my store, but it auto opens / expands when the page is loaded. I would like it to stay closed as the circle icon and only opens when someone clicks on it. Can someone provide assistance?
I am having the same issue. On mobile, the chat window covers the entire screen. There should be a setting to turn this off.
In your websites code
theme.liquid
add the following
<script>
window.onload = function() {
setTimeout(function() {
if (window.ShopifyChat && window.ShopifyChat.hideChat) {
ShopifyChat.hideChat();
}
}, 1000);
};
</script>
Charles
We recently spoke with Zopi developers @Zopi about how dropshipping businesses can enha...
By JasonH Oct 23, 2024A big shout out to all of the merchants who participated in our AMA with 2H Media: Holi...
By Jacqui Oct 21, 2024We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024