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Turn off Email Notifications for inbox app

Turn off Email Notifications for inbox app

JamesLewisCela
Visitor
1 0 5

Hi I was wondering if anyone can help me to adjust email notifications with the inbox app on shopify. When there is a message in the inbox app and no desktop notifications are enabled it sends an email to all the users of my store that have permissions to the app. Is there a way to limit which accounts receive the emails, without remove permissions from those users? Any help is appreciated!

Replies 7 (7)

hugoindustries
Excursionist
13 0 10

I would like to know this as well. It's driving me crazy!

hugoindustries
Excursionist
13 0 10

Found where to turn off email notifications: https://<store-name>.myshopify.com/admin/inbox/notifications

(replace <store-name> with your store's name)

hbenik
Excursionist
32 0 5

I get a 404 when I try this url structure. Anyone else ever figure this out?

kaydenrjm
Visitor
1 0 0

For me i just opened the emails and at the bottom it says

"

Why did I receive this notification?

  • You have email notifications turned on
  • This conversation hasn't been assigned to anyone

Manage notification settings → 

"

click that and disable all notifs for you

ReStoresMers
Tourist
3 0 0

Funny, this link does not work.

Webic
Shopify Partner
1 0 0

Check this link: https://inbox.shopify.com/store/<store-name>/settings/notifications
You can disable email notification.

ReStoresMers
Tourist
3 0 0

BRAVO - THANK YOU! I am beyond incredulous that Shopify eliminated control of Shopify Inbox notifications!