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Unable to Delete Smart Shopping Campaign from Google Channel App

richardpinak
New Member
2 0 0

Hi Shopify Support Team,

I already contacted you few days ago about this. In the reply email you gave me instructions how to delete the Campaign. But the thing is, I already deleted the Smart Campaign from Google AdWords. Now here in Shopify App, I cannot delete the activity. And It says that it needs to be published first, then I can delete it or something like that. Here is the Screenshot. I think this is some kind of a bug that needs to be removed. Please help me with this one. Here is the ScreenshotHere is the Screenshot

Hoping to get a reply soon. Thank you.

Richard
Store Staff Member, Dewerstone

 

Replies 3 (3)
EmmanuelFlossie
Shopify Partner
1833 124 442

Why don't you simply delete the app? That would be what I would do if I'm not using it.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
richardpinak
New Member
2 0 0

I have a Shopping Campaign Running in my AdWords, Will something be affected if I delete the Google Channel App????

EmmanuelFlossie
Shopify Partner
1833 124 442

If you are using a smart shopping campaign created by the shopify google app, yes, it will pause that campaign.

All you need to do after deleting the app, is enable it again in Google Ads.

That is all you need to do, if you are using a smart shopping campaign created by Shopify.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.