App reviews, troubleshooting, and recommendations
Hello, I am shopify user from India where Shopify payement is not supported, how do we intigrate facebook pixel as its first requirement is to activate shopify payement.
Looking forward to hear from you.
Hi, @razzeru27!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
I understand that you are looking to add a Facebook Pixel to your Shopify store. Are you able to send a screenshot of where it states that you are required to have Shopify Payments enabled to set up your pixel?
In the meantime, I will walk you through how to install the pixel through the Meta app and your Shopify admin. Firstly, you will want to head over to the Shopify App Store, log in, and view the Facebook and Instagram by Meta landing page. From there, you will see if your account is eligible for the sales channel. If your store is eligible, then you will be able to install the app and can follow these steps here to add the Meta Pixel to your shop.
If it is not, the channel appears as Unavailable in your Shopify admin and you won't be able to add this to your shop. In this case, you may need to reach out to Meta for your alternatives. You can learn more here.
Let me know how it goes!
Mac | Social Care @ Shopify
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