Unable to reinstall apps in the development store.

[DarkStar1]

Hi everyone, I am developing an app and I was trying the uninstall and reinstall mechanism on my test store. I uninstalled the app from the store by going to "Settings", but now when I try to reinstall the app, it gives me the error: "No page present at this address". I tried to install the app on another test store and the app installs correctly. Can you kindly point me where I am wrong? Thanks in advance.

[flareAI · Accepted solution]

Hello @DarkStar1,

This is flareAI - Generating Sales from Google Search, on Autopilot. Helping Shopify merchants in generating $5 million in sales from Google Search.

If my suggestions helps you, please Like and Accept solution to let me know

See the URL you are seeing in the browser while you are getting the error message. Is it the correct URL you are expecting when a shop adds the app?

Upon uninstalling the app, you need to delete the records from the database saved for your shop while you added the app initially.

Try the install your app after removing all records from the database.

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.

Gina
flareAI

[flareAI · Accepted solution]

Hello @DarkStar1,

This is flareAI - Generating Sales from Google Search, on Autopilot. Helping Shopify merchants in generating $5 million in sales from Google Search.

If my suggestions helps you, please Like and Accept solution to let me know

See the URL you are seeing in the browser while you are getting the error message. Is it the correct URL you are expecting when a shop adds the app?

Upon uninstalling the app, you need to delete the records from the database saved for your shop while you added the app initially.

Try the install your app after removing all records from the database.

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.

Gina
flareAI

[DarkStar1]

Thank you @flareAI, the suggested solution actually worked! I am a newbie, so I ask you: how do I know and then update the app database when a user uninstalls my application? To solve this problem now I used a tool on my computer, but how do I intercept and then how do I update the database when this event occurs?

[flareAI · Accepted solution]

Hello @DarkStar1,

It's flareAI - your Fully Automated Free Sales Machine here. We are helping Shopify merchants providing solutions for the last few years in Shopify Community.

If helpful, please consider Like and Accept solution.

You can achieve this through webhooks. While a user installs your app, along with inserting the needed details in your database, you have to create an app/uninstalled webhook for the user.

Read these tutorials to know how to configure, test, and verify webhook endpoints of type HTTPS.

HTTPS webhook delivery 
App Uninstall webhook 

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.

Hope this was helpful! Cheers!

Gina
flareAI