Uninstalling Tapcart

[mhamalambo]

 How do I uninstall Tapcart? It does not appear on my list of apps installed? Help me!!!!

[Victor]

Hi @mhamalambo,

Thank you for getting in touch with your question. I presume you are still seeing the Tapcart app appear on your storefront, even though it has been removed from the Apps section of your Shopify admin? If you feel comfortable doing so, could you share your store's URL with me here so I can take a closer look?

Kind regards,

Victor | Shopify Social Care

[mhamalambo]

Hi Victor
Thanks for your reply. I would be grateful if you could help me. The URL requested is walmel.myshopify.com.
Regards.
Melvin

[Victor]

Hi @mhamalambo,

Thank you for sharing your store here. Can you please confirm to me where on the storefront you are still seeing the Tapcart app?

Kind regards,

Victor | Shopify Social Care

[Jlps1977]

Hi, I also need to uninstall tapcart, it appears as a sales channel but there is no way to uninstall it. Thank you

[Jlps1977]

My store is jlps77.myshopify.com

[Victor · Accepted solution]

Hi @Jlps1977,

Thank you for reaching out. Where are you seeing the Tapcart app, exactly? Somewhere in the backend, frontend, or both? Would you be able to share a screenshot here so I can get a better understanding of where it is still appearing?

Kind regards,

Victor | Shopify Social Care

[Zutes]

How can I uninstall tapcart from my store. It keeps appearing as a sales channel

[Victor]

Hi @Zutes,

Sales channels can be removed from your store by heading to Settings > Sales channels, and then clicking on the trash can icon next to the sales channel you wish to remove:

Kind regards,

Victor | Shopify Social Care

[graceteo]

my tapcart still appears on my sales channel even when i uninstall. please help ;(  

website : getlooseco.com

[Victor]

Hi @graceteo,

Tapcart is a third-party integration so we would not be able to assist directly with this. If it still appears as a sales channel even after uninstalling, I'd recommend contacting Tapcart's support team via this link. I believe they offer support over phone, live chat, and email so you should be able to reach someone from their team.

Kind regards,

Victor | Shopify Social Care