Unknown pop-up prompt discount keeps popping up

Unknown pop-up prompt discount keeps popping up

CyrilCaesar
Tourist
5 0 1

On my site miamiabstract.com there is a pop-up that appears about 5-10 seconds in that I am unable to locate in order to get rid of I have checked all of my apps and none seem to have this popup enabled so if anyone can help it would be greatly appreciated

Screenshot 2024-06-27 075544.png

Replies 2 (2)

SealSubs-Roan
Explorer
537 37 48

Hi @CyrilCaesar !

 

This seems like coming from an app widget. There are apps once you installed and uninstalled it, the app widget still remains on your Shopify theme. I highly suggest that you reach out to your theme provider so, they can further check your theme code and see what widget is causing that pop-up.

Roan
Please let me know if it works by marking it as a solution!
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tobebuilds
Shopify Partner
324 19 91

Hi CyrilCaesar,

 

It looks like this popup comes from Yotpo SMSBump.

 

Here's a screenshot of the HTML I saw in the Developer Tools in Chrome:

 

tobebuilds_0-1719513687097.png

 

You can probably check the app settings to disable this popup, or just uninstall it.

 

Best,

Tobe