App reviews, troubleshooting, and recommendations
I've tried a few upsell apps for my store and have been getting on well with Trtle (https://apps.shopify.com/trtle). Has anyone tried it out? Interested to see if people have had success with upsell apps?
Hi, @tintinpaula!
Great question, although I don't have any direct experience with the app you've asked about, thought I'd touch base on how I look for apps in our app store. First off, I always look at the number of reviews, as well as the overall star rating. Although it doesn't tell us how many times the app has been downloaded, the number of ratings gives us a good indication of how popular the app is. From there, anything that's rated 4.7 and up with many reviews is usually a great app. Once I find a few apps that meet those criteria, I open the app descriptions and start looking through some of the specific features, and reviews to see if it will be the right fit for the business.
Merchant reviews in our app store are a great way to find out more about the features of the app, their customer service, what they love about it, and any pain points they have experienced. Just like customer reviews for buyers, these reviews offer a lot of information, and I recommend reading through them if you haven't already. For example, a couple upsell apps that have many high ratings, and overall great reviews are:
Let us know how your experience goes with the app you decide on. Hopefully some other Community users will join this thread and let us know their experience. Regardless, I'd encourage you to leave a review for whichever app you decide on, this way you can help others make an upsell app decision in the future.
Hilary | Community Manager @ Shopify
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Hi, I'm been looking for some upsell app too, I found one that's totally free called DoubleC, it's pretty straightforward and have some settings that I need, such as setting the minimum cart amount to show the offer, set duration for the flash deal.
Hey @Erik_dunn
Thanks for joining the thread. Happy to hear you've found a great (and free) upsell app option for your business. Appreciate you taking the time to update the thread with your findings, and what's been working for you. Thanks!
Hilary | Community Manager @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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