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Using Digitally ‑ Digital Products app for my digital items and having problems

Using Digitally ‑ Digital Products app for my digital items and having problems

rudeyd8
Visitor
3 0 1

I'm using the theme "Refresh" and I created a digital product that has 2 variants. The app says I can add files for variants but when I go to add files through the app it only let's me add files for the product as a whole and doesn't give me any options for my variants. Not sure if this app or "Digital Downloads" is a better free option.

 

Reply 1 (1)

PageFly-Theodor
Shopify Partner
691 86 103

Hi @rudeyd8 ,
This is Theodore from PageFly - Shopify Page Builder App.

The "Refresh" theme might not work well with variant-specific files in the Digital Downloads app. Here's what you can do:

  • Contact Shopify app support to confirm limitations.
  • Look for alternative apps that support variant file uploads.
  • As a temporary solution, use the product description to include separate download links for each variant.


Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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