App reviews, troubleshooting, and recommendations
Hello,
I am having some problems with shopify flow. Basically when a customer purchases a specific product (products in my case are workshops) I want to send out an email which has details on that specific workshop and a link to a health declaration.
I've created the trigger and then the condition which in this case is matching the product name. I then want the action to be to send an email so I've created the email template. However, when I click on email I get the option to search email or send marketing email.
If I click on search email and try and search for my email template nothing comes up. If I click on send marketing email I get the option to attach the template but then it confirms this will be sent out only to those who have subscribed to marketing emails. I want this email to go to the customer who has just bought the product, they may not subscribe to marketing.
I am sure shopify flow is great once you get going but I'm struggling with these first steps so ny help is much appreciated.
Thanks
Solved! Go to the solution
This is an accepted solution.
Hi @Saltpath, I found a similar thread here. Seems like it's not possible natively, only with third-party apps.
This is an accepted solution.
Hi @Saltpath, I found a similar thread here. Seems like it's not possible natively, only with third-party apps.
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