webhook failure on single topic

Shopify Partner
1 0 0

I'm experiencing a Shopify webhook failure on the 'product/update' topic. The webhook was functioning correctly for other shops, but it failed when triggered by one specific shop, and now I'm consistently receiving the error message


'Failed to process webhook: Error: Cannot read properties of undefined (reading 'shop').'


Can anyone provide guidance on troubleshooting and resolving this error?

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