Webhooks deliveries are failing

Webhooks deliveries are failing

Aakanksha-
Shopify Partner
2 0 0

Hii , 
I’m encountering an issue with my Shopify store’s webhooks. The webhooks are failing for my app, and the delivery logs are showing a 503 Service Unavailable error. Upon reviewing the delivery logs, I noticed that the request is being sent to an endpoint with a double "https," like this: https://https//dev-xyz.com//v1/webhook/carts-create?

I have not specified a double "https" in my code or settings, but it’s still appearing in the logs.
What could be the reason for this? Has anyone else experienced a similar issue? How can I resolve the 503 error and correct the webhook endpoint?

 

 

Replies 3 (3)

Sam416
Shopify Partner
35 2 4

Hi @Aakanksha- 

Please double check the code where you adding the webhook. There must be a some mistake that you added https two times. Webhook url will be added to Shopify what we sent. Thanks 

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Aakanksha-
Shopify Partner
2 0 0

Hey @Sam416 , 
I haven't added https twice. The same backend code is also deployed with another app and store, and it’s giving a 200 response there

 

Sam416
Shopify Partner
35 2 4

There must something wrong at your end. Shopify don't add anything by there end. I can't help without seeing the code 

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