Webhooks problem with Let's Encrypt Certificate

Webhooks problem with Let's Encrypt Certificate

EvolCorr
Shopify Partner
6 0 0

Hello,

i have the same problem as in this thread https://community.shopify.com/c/shopify-apps/webhook-response-503-service-unavailable/td-p/1161153

That is, my Webhook endpoint gets never called by Shopify and in the Partner Dashboard logs i see 503 Unavailable on 100% of the calls.

 

My whole certificate chain seems to be there, as it can be checked on https://www.sslshopper.com/ssl-checker.html#hostname=brandly.co.za

 

The problem maybe is that the LetsEncrypt's Root CAs are not trusted, and i'd need to get some better certificate like Comodo.

 

Before buying it, i wanted to ask you: Would that solve the issue with certainty? So is Let's Encrypt to blame ?

 

Thanks

Replies 2 (2)

EvolCorr
Shopify Partner
6 0 0

SOLVED. Actually the SSL chain was not correct.

Prudentt
Shopify Partner
81 2 1

@EvolCorr How did you solve it? My SSL is showing correctly in the ssl checker too