It is all in one Shopify app. It has features like email marketing automation, reviews, web push notification, Loyalty reward program, LiveChat or chatbot, Reports and analytics, Ai Predictions, announcement bar, product recommendation, smart pop-up, and many more. It has a customer timeline feature that shows the real-time activity of your customers like when did they sign up, when did they redeem the loyalty points, when did they sign up, when the customer was last active.
And, this app is fully integrated. Every functionality is integrated with each other. Plus, you don't need to install multiple apps.
It has Reports and analytics, with the help of it you will get to know the actionable insights of each and every customer. It has Ai prediction which will let you know that at what time most of your customers are coming, on which day, what price and color they are preferring, from which place they are coming so that now you can target them easily and will increase sales with the help of this useful data. Customer timeline feature which will show you the real-time activity of your customers and will target them accordingly with the help of automation.
Hope this helps!