What does Shopify mean by 'include a screencast of your app functioning'?

HengamMarketing
Shopify Partner
5 0 0

we faced an issue while submitting our new app. we received an email from Shopify and the mentioned issue is:

  1. Include a screencast of your app functioning from a Merchant's customers point of view on the following listed browser and device types, in your testing instructions. We recommend using browserstack to address this. 

does anybody know what do they mean? and what exactly we should do to solve this problem?

Hengam team,
https://apps.shopify.com/partners/hengam
Replies 3 (3)

Mac
Shopify Staff
1688 176 277

Hi, @HengamMarketing

Thanks for reaching out in our Community forums and sharing your concern. I’m happy to help.

 

I understand that you are running into a few issues with submitting your app for approval. It looks like you need to submit a recording of your application functioning from a Merchant's customers point of view. This allows our team to review the app and move it along the application process. This needs to be done on one of the following supports browsers like Google Chrome, Safari, or Firefox. 

 

Our team suggests using Browserstack as it allows you to easily test your app and share the screencast. 

 

Feel free to reply back to this thread with any questions or updates and we can continue our conversation further!

Mac | Social Care @ Shopify 
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HengamMarketing
Shopify Partner
5 0 0

Hi Mac.

thanks for your answer.

fortunately we solved the issue and resubmitted the app.

thank you for your helpful reply. 

Hengam team,
https://apps.shopify.com/partners/hengam
Mac
Shopify Staff
1688 176 277

Hi again, @HengamMarketing!

 

I'm happy to hear that your team was able to successfully submit the app. If you haven't already, I'd strongly suggest checking out our Shopify Developers Resource that has information regarding Shopify’s extensible platform, APIs, and developer tools help you design apps that solve merchant problems at scale.

 

Best of luck for your submission and let me know if you have any questions! 

 

 

 

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog