App reviews, troubleshooting, and recommendations
We're currently using BOGOs which is very good, except for a fatal flaw.
When customers don't select their products from the pop up, we will in theory (unless we manually check every order) send out orders without the free gifts - which then means customers complain and we have to send out a second shipment with the free gifts. Also, when customers use express payment methods, the gifts get left out, which means we've had to compromise by turning off express payments in the product pages.
We're trying to automate as much as possible but this flaw means we're currently having to check every order manually and adjust stock levels accordingly, which just will not be possible as we grow.
Can anyone recommend a rock solid reliable gifting app? Brownie points for also working with express payments.
Thank you!
Hi @pbg
There's a lot of applications that offer free gift feature such as Corner Free Gift & Cart Upsell, AOV Free Gift Buy X Get Y, and EG Auto Add to Cart Free Gift. Here is the full list as well so you can check and see what will work best for you: Free Gift Applications.
Hi @pbg 👋 https://xyproblem.info/ , is the goal really spending time on gift apps or more rigorous backend processes and automation that doesn't care what gift app is in use.
What is the absolute best free gift app?
Every case is different, the best is the one you build custom for your specific use cases.
"the best" is a beginners trap not everyone is you and a lack of critical detail creates the wrong question.
And wrong questions get wrong answers.
You may not even need a gift app but a bundling app, or a discount app, etc etc etc
For off the shelf
If by "express payments" you do mean accelerated checkouts an app using the newer shopify-functions is probably required.
https://apps.shopify.com/stories/guide-shopify-functions
https://apps.shopify.com/app-groups/extensions/checkout-shopify-functions
https://apps.shopify.com/search?q=gift%20checkout-functions
also for buy-buttons, permalinks, or when multi-channel, etc etc etc that skip the online-sales-channel theme and go right to checkout.
we will in theory (unless we manually check every order) send out orders without the free gifts -
Use shopify-flow to build order validation for tagging orders with missing items, or outright adding the item:
https://help.shopify.com/en/manual/shopify-flow/reference/actions/add-order-line-item
Or more advanced usemehanic to auto edit orders, examples https://tasks.mechanic.dev/demonstration-order-editing , https://tasks.mechanic.dev/auto-add-bundle-components-to-orders-post-purchase
Merchants that need automation to increase business value can contact me for services
Contact info in forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.
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Hi @pbg
This is Ellie from BOGOS app! I understand that BOGOS might not 100% fit your need, but our team will try our best.
Can you kindly share me your store URL? So I can check your offer setup, and I believe we can try using Shopify Flow to help with your order checking.
Hope to hear from your soon! 😁
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