What reliable app can replace Stock Sync for dropship stock updates?

mrbrodie94
Tourist
5 0 4

I have a spreadsheet my supplier automatically emails every few hours to update dropship stock on my website. I've been paying for 2 years for Stock Sync, absolute RUBBISH app - just found out it Archived 500 products that don't even relate to the spreadsheet it is supposed to manage. 

 

Can somebody please suggest a reputable and decent app or solution? Basically I need what stock sync does, but I need it to work, and preferably need support that doesn't just refer me to 'self help' articles that clearly do not work.

Replies 9 (9)

Dumitru1
New Member
4 0 0

Hey Mrbrodie94

 

I understand you because I am in the same situation,

but if I find another similar app I will tell you straight away.

I hope you do the same 

Genuine Good Luck

mrbrodie94
Tourist
5 0 4

Yes I am still stuck with RubbishSync. Now it has made all of my product prices that it syncs completely wrong. I have compared the prices to the spreadsheet it reads from the supplier and they are nothing alike.

 

It actually amazes me at how monumentally awful this app is. Everytime I ask for support they ask for a good review. Just terrible all round. Hope they get banned from the Shopify App Store. Have a look at the two spreadsheets.

 

Left is StockSync, right is the supplier spreadsheet stocksync reads. Look how wildly different the prices are.

Screenshot 2023-03-22 at 12.43.45 am.jpg

Dumitru1
New Member
4 0 0

I see they have a name in the WORLD ''RubbishSync.'' 😄

 

I credited them with 50$ and they couldn't even import all of the supplier products, the task froze at 65%

I wrote so many emails, but they gave me wrong answer no solution

 

It looks like The app was developed by a smart person, but the customer support ruins their reputation.

 

I already know what's their future with this type of customer support, no chat no nothing, it seems like they are involved in whistleblowing maybe shady things!


P.S. - Stock Sync got a price management field, you can multiply it by % + I noticed they pull the RRP price from the supplier not the actual low cost, check it out

jorhan
Shopify Partner
17 0 18

We are sorry for your experience with our app, Stock Sync. We discovered it was a configuration issue. The price field wasn't mapped, so the price wasn't synced. But the cost price is mapped though (refer to screenshot). That might lead to thinking the price is mapped but wasn't synced. Screenshot 2023-12-06 at 11.57.32 AM.png

Co-founder @ SyncX
Our Shopify Apps: Stock Sync | FulfillSync | Exportible

BetterPetsToday
Visitor
1 0 0

Hi,

 

Not sure if you have found an alternative yet, but I was recently on the hunt for a similar app because of my own constant horror show with SS - if you haven’t yet, try Simple Inventory.  It has the same basic functionality as SS at a fraction of the cost (starts at 2.99 is/mo for manual CSV upload, no max on SKUs.  For me, that’s $72 less than what Sucksat-Syncing was charging, and it actually performs the updates faster. Hope that helps. 

Oh and the CEO Chris responds pretty quick, and is always willing to assist.  

jorhan
Shopify Partner
17 0 18

Paying $72 is relatively high, but we keep improving our price plan to give more value to our customers.  You can reach us; we can help suggest better configurations for a lesser cost. As of today, Simple Inventory has increased the price to $5.99/mo for manual upload. On the other hand, Stock Sync is FREE for manual upload.  

Co-founder @ SyncX
Our Shopify Apps: Stock Sync | FulfillSync | Exportible

Ablestar_Sophie
Shopify Partner
38 2 4

Hello @mrbrodie94 

The Inventory Sync feature in our Bulk Product Editor app can be used to periodically synchronize data between different suppliers or product feeds and your store. An Inventory Sync job will download a spreadsheet from a remote server (Dropbox/Google Drive/FTP/URL) and use that file to update product data in your Shopify store. The job can be configured to run on a custom schedule.

Here's a help article that will guide you through the process: https://support.ablestar.com/article/201-inventory-sync

Our app also has a free version that allows for 5 free in-app edits and 5 free spreadsheet edits a month.  If you have any questions you can reach us at support@ablestar.com

Best,
Sophie

Sophie Mincke | Community Manager @ Ablestar
Bulk edit your products in-app or with a spreadsheet https://apps.shopify.com/bulk-product-editor

Jonathan-HA
Shopify Partner
320 24 99

Hey guys,

 

For inventory/stock update specifically, our app EZ Inventory could be an alternative as well.

 

We currently can't pull the inventory feeds from an email, but we do support automatically pulling them from an FTP/SFTP server or a website URL.

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill

jorhan
Shopify Partner
17 0 18

Hi Mrbrodie94,

 

I'm truly sorry to hear about the difficulties you've experienced with our app. Your satisfaction is extremely important to us, and we're committed to resolving any issues you're facing. I encourage you to contact us directly at support@stock-sync.com so we can schedule an online meeting at your earliest convenience. During this meeting, we can address your concerns in detail, provide personalized assistance, and work together to ensure a smoother experience with our solution. Please don't hesitate to contact us; we're here to help and make things right for you.

 

Co-founder @ SyncX
Our Shopify Apps: Stock Sync | FulfillSync | Exportible