What to do when Shopify POS app asks for a pin?

[BGD21]

I downloaded the shopify POS app and after going through the steps to get started with it, it asks for a pin? I never set up a pin or anything. What do i do to fix this or get started one the app?

[KT87]

Go back through your Shopify store > settings > users and permissions > select account > and update the pin from the default. I just went through the same thing. Hope this helps!

[do_good]

Thank you!!!  I had the same problem and "Carl" from tech support had no answer for me.  YOU saved the day!!

[thayspl]

Hi All: this was helpful for me to find where in Shopify I create my PIN. I did create it but when I type the PIN in the Shopify POS app on my phone, it does not work. It seems like Shopify sees me as a staff member (probably needing additional authorization) but I am the store owner. Any suggestions will be greatly appreciated. Many thanks!