When is it permitted to email a merchant who installed my app?

Solved
SteveTT
Shopify Partner
31 4 10

Hi,

I'd like to find out when it is permitted to email a merchant (at the email API).

Does the merchant have to explicitly opt in?

Can I send marketing info about my other apps that the merchant has not installed?

Thanks

Accepted Solution (1)

Accepted Solutions
ThomasKyoto
Shopify Partner
67 1 21

This is an accepted solution.

You cand find some guidance here!

" Emails are only to be sent to merchants who have your app actively installed or have clearly opted-in to your marketing communications."

View solution in original post

Reply 1 (1)
ThomasKyoto
Shopify Partner
67 1 21

This is an accepted solution.

You cand find some guidance here!

" Emails are only to be sent to merchants who have your app actively installed or have clearly opted-in to your marketing communications."