App reviews, troubleshooting, and recommendations
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Hi,
I'd like to find out when it is permitted to email a merchant (at the email API).
Does the merchant have to explicitly opt in?
Can I send marketing info about my other apps that the merchant has not installed?
Thanks
Solved! Go to the solution
This is an accepted solution.
You cand find some guidance here!
" Emails are only to be sent to merchants who have your app actively installed or have clearly opted-in to your marketing communications."
This is an accepted solution.
You cand find some guidance here!
" Emails are only to be sent to merchants who have your app actively installed or have clearly opted-in to your marketing communications."
Hey so how about when they install app is there is way we get their email and send them a welcome email?
GraphQL query:
{
shop {
contactEmail
email
}
}
are your options for email.
The public-facing contact email address for the shop. Customers will use this email to communicate with the shop owner.
email String! non-null
The shop owner's email address. Shopify will use this email address to communicate with the shop owner.
See more fields at: https://shopify.dev/docs/api/admin-graphql/2024-07/queries/shop