App reviews, troubleshooting, and recommendations
When uninstalling the app we are developing from a dev store, no webhook request is received and no webhooks are logged on the Insights - Webhook metrics dashboard in the Shopify partners app admin..
The webhook is properly registered on APP INSTALL alongside PRODUCTS_CREATE (which does fire, every time)
any insights on why this is so?
below pease find a log of the above mentioned registrations:
Webhook registration responses: {
CUSTOMERS_DATA_REQUEST: { success: false, result: { errors: [Array] } },
CUSTOMERS_REDACT: { success: false, result: { errors: [Array] } },
SHOP_REDACT: { success: false, result: { errors: [Array] } },
PRODUCTS_CREATE: { success: true, result: { data: [Object], extensions: [Object] } },
APP_UNINSTALLED: { success: true, result: { data: [Object], extensions: [Object] } }
}
app_uninstalled webhook registered: {
webhookSubscriptionCreate: {
userErrors: [],
webhookSubscription: { id: 'gid://shopify/WebhookSubscription/XXXXXXX' }
}
}
Thank you
Enrique
Solved! Go to the solution
This is an accepted solution.
UPDATE: the webhook is fired and we receive it, though it does not show on the Webhook metrics dashboard. This is a bit confusing given that the other webhooks do show up.
This is an accepted solution.
UPDATE: the webhook is fired and we receive it, though it does not show on the Webhook metrics dashboard. This is a bit confusing given that the other webhooks do show up.
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