Where can i get to know the calculation of charge fees and cancel the payment of existed Shopify app

Where can i get to know the calculation of charge fees and cancel the payment of existed Shopify app

Neil_Harry
Visitor
1 0 0
Help! I'm a new hand to the Ecommerce and i want to use Shopify apps to add Automatic Bookkeeping to my shop, however i don't know where could i find the full calculation of charge fees and don't know how to close it if i don't wish to use. Then i decide to  record what i come across, the link added here shows which step i'stuck in: https://bit.ly/3lw7MBW
 
Looking forward to your reply soon, thanks!
Reply 1 (1)

AvadaCommerce
Shopify Partner
3879 840 1006

Hi Neil,

 

If you take a look at the Pricing section on the app listing, you'll see the published usage-based charge 

AvadaCommerce_0-1653364623716.png

If you use apps that bill for usage, then you will always be billed for these usage events on the next bill. 

 

To be sure about how the app will charge you, you may contact the app provider for more information. 

 

To cancel an app subscription, you simply uninstall the app. When uninstalling an app and not looking to get another charge, you need to understand how Shopify billing works. Shopify billing is done every 30 days. Any charges for apps, payments, or general subscriptions are included on that bill. However, this means that if you don’t install an app on the same day as your bill, you can be behind on your app payments. Therefore, uninstalling your app might not remove the charge in the next month. Or you might get a partial charge for the app usage. However, the month after that, you should no longer be billed for the usage of the app.

 

To understand Shopify app charges, you can refer to this documentation.

 

Hope it helps.

banned