App reviews, troubleshooting, and recommendations
Hi, can anyone recommend a good app to be used to let a customer enter/verify a code (found on their product) for authenticity.
Idea is to drive people to our site even after buying through other platforms.
Hey @TyThinkB
Welcome to the Shopify Community!
That is an interesting concept - I understand that you want customers to be able to verify a product code on your store, even if they purchased the products on other platforms. I can see how that might be useful.
Would it be possible to provide a little bit more context on the use case for this? Is it purely to drive more sales to your store, or will you have a specific reason for the codes? Also, have you figured out how you might deal with attaching the codes to the products themselves, or maybe you will use the manufacturer provided serial numbers?
You would usually see this sort of thing when dealing with product registrations for warranty or support purposes - perhaps this is the reason why you would like to do this? I have seen merchants offering discount codes when a number is registered, which encourages the customer to buy from their store.
I had a look on the Shopify App Store and found an app called Warranty Registration | Profit
by ProfitFire that looks like it could be suitable. It allows customers to register their products on your store by using a form. It then allows you to apply a tag to that customer, and also provide a confirmation page which you could include discount codes on. Some other apps that look suitable are:
Are you just setting up your store for the first time? I would love to know more about your business and the kind of products you sell! Feel free to share some more context here and either myself or others can try our best to help you out.
Rick | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Would each product have a unique code per product sold, or would each product have the same code for every one fulfilled?
Hi @TyThinkB - On the off chance that your still looking for a solution. We've built an App that does just what your looking for! Check it out here https://apps.shopify.com/volconic-passport and let us know if you have any questions.
I'm trying to work out if this effectively proves product authenticity? So it generates a unique QR code that links back to order information? (and possibly other information such as our newsletter sign up, and information about the business etc? If you can help to explain a bit more. It seems the shopify app download page offers so little information on how it actually works.
Did any of these work out for you or did you find another solution?
Hey Community! As we jump into 2025, we want to give a big shout-out to all of you wh...
By JasonH Jan 7, 2025Hey Community! As the holiday season unfolds, we want to extend heartfelt thanks to a...
By JasonH Dec 6, 2024Dropshipping, a high-growth, $226 billion-dollar industry, remains a highly dynamic bus...
By JasonH Nov 27, 2024