Why am I charged $29 for deleting the 'Easy Ads' Facebook app?

New Member
4 0 0

Okay! So here is the question there is an app called easy ads it's an ads app for Facebook it's not working properly so I am deleting it, now the problem is now I am deleting it's charging me 29$ and the ads is also not running any suggestions what should I do?

Reply 1 (1)

Shopify Partner
595 77 91

Hi @Shaheer2 ,
This is Theodore from PageFly - Shopify Page Builder App.

You can remove the Easy Ads app to stop it from accessing your store and making charges. Since the charge isn't finalized, check your Shopify billing and consider contacting Shopify support to dispute it. Additionally, reach out to Easy Ads' support for a refund and leave a review on the Shopify App Store detailing your experience. Finally, explore alternative Facebook ad apps or manage them directly through Facebook Ads Manager.

Best regards,
Theodore | PageFly

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