App reviews, troubleshooting, and recommendations
Attempting to connect a new Facebook page to my Shopify to get the Pixel created, but it is giving me this message saying I do not have admin privileges, which I have confirmed that I do. I also tried to get the original page/account creator, via logging into the Shopify and doing himself, but he got this same message.
Is there a wait period between page creation and connecting Shopify? I've scoured the web trying to find a solution on this but there are no posts or threads.
**UPDATE: After spending hours on Facebook support live chat and 2 hour phone calls with the support team, the main issue that was making this happen is that a "ghost business manager" was created when I connected the Instagram to the BM. To fix that, I had to change the Instagram account type from professional/business, back to Personal. Then I relinked it from the Meta Business suite.
Learn what's possible with customizing Shopify Checkout beyond what's available out of...
By Shopify Feb 19, 20252m ago Learn the essential skills to navigate the Shopify admin with confidence. T...
By Shopify Feb 12, 2025Learn how to expand your operations internationally with Shopify Academy’s learning path...
By Shopify Feb 4, 2025