Why are my international shipping rates so high on my new online store?

PLWAdmin
Visitor
3 0 1

Hello, 

I just opened my Shopify Store last month. Both my customers and I are SHOCKED by the price of shipping to some international areas. In comparing the autogenerated prices Shopify provides my international customers at check out to Shippo's prices, they're incredibly higher. This is causing me to lose customers. Does anyone know what I can do? Is there a way to have Shippo's prices reflected at checkout?

I've done my research, looked into other companies who are selling similar items to me and tested their checkouts and they are ALWAYS much cheaper in shipping prices. I don't know what I'm doing wrong and Shopify's customer support wasn't helpful.

Thank you so much!

Reply 1 (1)

mikelee02
New Member
4 0 0

Coming to this thread late, but I have the same issue with their international shipping rates. Curious if you found a solution to this at all.