App reviews, troubleshooting, and recommendations
I've implemented the Shopify Product Reviews app and can see the form, however the reviews disappear after loading.
When you load the page you can see the reviews for a split second, then they disappear and get replaced with "No reviews yet". The reviews are published and not pending moderation or anything.
I've attached a video showing what I mean, and uploaded it to youtube here:
https://www.youtube.com/watch?v=CyEjx4dF_tM
notice how you can see the "2 reviews" showing for just a few frames before they disappear.
Any ideas why this is happening?
Solved! Go to the solution
This is an accepted solution.
The reviews started to show the next day, so perhaps this is an anti-spam thing? I have the settings set so that it should publish immediately but i suppose it must delay on the front end for a while.
This is an accepted solution.
The reviews started to show the next day, so perhaps this is an anti-spam thing? I have the settings set so that it should publish immediately but i suppose it must delay on the front end for a while.
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