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Why are no products appearing in my online store menu?

shopamazingdeal
Visitor
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I have set up my menu and now nothing is showing up in it when I click on them i talked to someone in support and they say it might be a code issue i don't know anything about code Help !!!!!

 

https://4fb796.myshopify.com/

Accepted Solution (1)

Mac
Shopify Staff
1688 177 278

This is an accepted solution.

Hi, @shopamazingdeal!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

I understand that you recently set up your navigation bar and your products aren't showing up. I went through your shop and also noticed that when selecting your collections in your menu section, no products are being displayed. You will want to ensure that you have successfully linked your collections. To do this, please follow the steps below:

  • From your Shopify admin, go to Online Store > Navigation.
  • On the Navigation page, click the name of the menu that you would like to edit
  • In the Menu items section, click Edit menu item.
  • In the Name field, confirm the name of the collection. This will be displayed to customers.
  • In the Link list, select Collection, and then select the collection that you're adding a link for.
  • Click Add.

If you are still having issues, another option would be to reach out to your theme developer and see if they can provide a step by step guide on how to change this line of code manually. Check out our Help Center resource here to learn how to contact your theme developer.

 

Let me know how that goes!

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Mac
Shopify Staff
1688 177 278

This is an accepted solution.

Hi, @shopamazingdeal!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

I understand that you recently set up your navigation bar and your products aren't showing up. I went through your shop and also noticed that when selecting your collections in your menu section, no products are being displayed. You will want to ensure that you have successfully linked your collections. To do this, please follow the steps below:

  • From your Shopify admin, go to Online Store > Navigation.
  • On the Navigation page, click the name of the menu that you would like to edit
  • In the Menu items section, click Edit menu item.
  • In the Name field, confirm the name of the collection. This will be displayed to customers.
  • In the Link list, select Collection, and then select the collection that you're adding a link for.
  • Click Add.

If you are still having issues, another option would be to reach out to your theme developer and see if they can provide a step by step guide on how to change this line of code manually. Check out our Help Center resource here to learn how to contact your theme developer.

 

Let me know how that goes!

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog