Why aren't Judge.me reviews visible on my live site?

Ayyo
Visitor
1 0 1

I have added Judge.me Reviews to my shopify store. I am able to see the reviews when I customize my website but I'm unable to see the reviews on the live site itself. 
I've ask Judge.me support for help on this but they we also unable to solve this issue. They said it would be an issue on shopify's end that won't make the blocks appear on the live site. 

Replies 2 (2)

Reavers6
Tourist
5 0 0

 Did you get your issue resolved? I am also having similar issues with Judge.me reviews

  • Shows up in my webpage preview but some times not on live page
  • It doesn't show up when viewing the webpage in browser's incognito mode
TL
JudgemeTeam
Tourist
8 0 0

Hello there,

 

Thank you for sharing your concern. Regarding this, in order for my team and I to have a clear understanding and try to help you out, can you please send us an email to "support@judge.me" with your store's domain so we can provide the most suitable assistance?

Our dedicated support team are available 24/7 to help.

Looking forward to hearing from you.