App reviews, troubleshooting, and recommendations
I don't know if I'm posting in the right board as the choices make little sense. I'm not a techie person and API and SDK mean nothing to me. I chose apps as I'm using the Oberlo app.
I'm importing products from AliExpress using the Oberlo extension. They are showing in my product list but not in my store. I have made sure the status is active and they are showing up as ticked in the 'Sales Channels and Apps'. Does anyone know how to rectify this issue please?
Solved! Go to the solution
This is an accepted solution.
Hi there, @robthomas69!
Thanks for reaching out to the Community for some assistance with your Oberlo and AliExpress Products! This is a great place to come for any questions you have with your Shopify store, or anything Shopify related at all.
I appreciate all of the information you provided in your post. I just have a couple questions I want to ask so we can work towards finding a solution for why your products aren't appearing:
I'll keep my eyes peeled for your reply so we can keep working to figure out what may be going on here.
Imogen | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hi again, @robthomas69!
Thanks for following up with us and letting us know that you managed to get things sorted out with help from our Support Team!
Not having the product assigned to a collection can cause that to happen so it's great you were able to determine what was going on! I've gone ahead and marked your reply as the solution and tagged this thread as 'Solved' so any future visitors can follow your steps to resolve things.
If you come across anything else you need some assistance with, just let me know!
Imogen | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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