App reviews, troubleshooting, and recommendations
I ordered an item from clothing-stores99
But when I was checking my order track, It started to show "THE LINK YOU FOLLOWED IN NO LONGER AVAILABLE"
When i tried to open the store it said, "THE STORE IS CURRENTLY UNAVAILABLE"
Now, I'm trying to open FAQ then, it showing access denied. Like what the actual thing is going on?? huh? I,m tried of this...please refund me or give me my order in 2 days as per written in delivery time.
If I don't receive any reply I'm going to file a lawsuit. Please, Help me out and make sure to call this store as a fraud store.
Hello @mishrakhushi,
This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
I'm sorry to hear about your experience with the store. I can suggest a few steps that may help.
1. Did you receive any order confirmation emails? See whether the confirmation email contains the store's customer service to inquire about the status of your order and the issues you're experiencing with their website.
2. If you're unable to reach the store or don't receive a satisfactory response, you can file a dispute with your payment provider (credit card company, PayPal, etc.) to request a refund.
3. Get help from Shopify Support.
You can Chat or phone call Shopify support for a quicker response and ask for help.
I hope this information helps and that you're able to resolve the issue quickly.
Gina
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