Why can't I create a product template on Printful and how to resolve it?

DannySho
Excursionist
16 1 4

Screenshot_20231014-201301_Chrome.jpg

 why I can't create a product template? How can I fix that?

Replies 5 (5)

Holly
Shopify Staff (Retired)
687 74 154

Hi @DannySho !

 

It looks like you can't create a product template because that specific product not available for shipping in your region. That's likely the reason it's blocking you from saving the template altogether.

Holly | Social Care @ Shopify 
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DannySho
Excursionist
16 1 4

Is there any fix for that?

Holly
Shopify Staff (Retired)
687 74 154

Please make sure that you are signed in to your Printful business dashboard then click on "Product templates" > "Create product" > and follow instructions from there. If you're still unable to create a template, try selecting a different colour to see if it's just availability for that specific variant. Let me know how that goes.

Holly | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

DannySho
Excursionist
16 1 4

Woow it does work 🙂 thank you !

Holly
Shopify Staff (Retired)
687 74 154

Amazing!! So glad to hear it! If there's anything else I can do, please let me know!

Holly | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog