Why can't I install the Oberlo app?

[Arshad11]

[Daniel · Accepted solution]

Hi there, @Arshad11! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform! We have a great group of contributors who are always willing to provide their own expertise and experience with regards to Shopify! 

With regards to Oberlo, this app was actually recently removed from our app store which is why you are not able to find it anymore. 

Shopify’s top priority is doing what is in the best interest of our merchants. We are providing a more optimal dropshipping solution developed by a trusted Shopify partner, DSers, and offering a seamless migration for merchants previously using Oberlo. 

Oberlo chose to partner with DSers because they have all the features you need to continue to grow your business. DSers offers a tight integration with AliExpress, provides bulk order fulfillment, and has more than 150k merchants. Oberlo worked closely with the DSers team to make the migration from Oberlo to DSers as seamless as possible.

Definitely let me know if I can assist you any further. 

[ImOnline]

I recommend Dropified as an alternative. It's been around longer and has more features.
https://apps.shopify.com/shopified-app

[Syncee_Team]

Hi @Arshad11 

Oberlo is no longer available. Syncee is an alternative drpshipping app. Try it for free:

https://apps.shopify.com/syncee-1?surface_detail=dropshipping-alternatives&surface_inter_position=1&...

[Bonita31]

I was trying to find Oberlo as well and nothing came up. So I opted for Ali Orders because the app is free. It offers all the basic functions Oberlo has and works smoothly. You get unlimited features with 0 bucks.

[Daniel]

Hi there, @Bonita31! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform! We have a great group of contributors who are always willing to provide their own expertise and experience with regards to Shopify! 

Thank you for sharing with us your experience. I am sure that other readers of our thread going through a similar situation appreciate your recommendation of Ali Orders. 

Feel free to keep using the Community at your disposal whether to share your insights or to look for other resources that you may need. 

[hopika]

I contacted Oberlo support and your support. ticket number is 30811740. But they never gave me an answer. I can't sync items on one of my sites.

[Daniel]

Hi there, @hopika! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform! We have a great group of contributors who are always willing to provide their own expertise and experience with regards to Shopify! 

With regards to migrating from Oberlo to Dsers, please refer to the instructions below: 

1.  From the Oberlo home page, click "Migrate to DSers Now":  

2. A modal will appear to confirm that data will be shared with DSers. Click "Continue to DSers":

3a. If you do not have the DSers app already installed on your store, you will be automatically redirected to the DSers app install screen. Once installed, you will be taken back to DSers to create an account or log into an existing account:

 

3b. If you already has a DSers account, you should see the following where you will be asked how they want to handle their Oberlo and DSers data and how any data conflict should be treated:

 

4. Once logged in, you will see a special Oberlo migration card on the DSers home page. Click "Start migration" or schedule the migration time from the dropdown:

The migration will then begin and can take anywhere from a few seconds to tens of minutes, depending on the number of products and orders that you have on your Oberlo account. 

5. After the migration, we still recommend you open both apps side by side and compare settings, just to be on the safe side.

With regards to your ongoing ticket however, we always recommend you reply directly to that email thread to communicate directly with the team handling those tickets so they can discuss store-specific information with you.

Most importantly, definitely let me know how these steps work out for you. 

[ReturnPrime]

Hi, Its removed from Appstore!