Why can't I save updates on my Shopify app anymore?

Why can't I save updates on my Shopify app anymore?

Eat_healive
Visitor
1 0 0

Ever since the last Shopify app update I can no longer save my updates on my site because there is no save button. I tried just going back to see if it will auto save but I loose my work every time. Works fine from desktop but not on app. Has the save button been relocated? Please advise. 

Reply 1 (1)

Elias
Shopify Staff (Retired)
3076 300 550

Greetings, @Eat_healive.

 

Thank you for reaching out and bringing this to our attention.

 

I've ran some tests on the latest version of the Shopify app (on iPhone), and while I didn't have any luck replicating the same problem on my end, I did notice that there are some differences with how or where the save button appears. 

 

For example, when using the Theme editor on the Shopify app, the save button appears in the top-right corner and changes to a bolder colour tone when there are changes made. However, when editing something like products, the save button remains hidden until there are changes made and appears in the top-right corner as well. 

 

Did you get a chance to see if restarting the app or the phone can help resolve the issue? Or, if that didn't work, then did you try reinstalling the app?

 

Elias | Social Care @ Shopify 
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