Why can't I sign into my Shopify store?

KamalAhmed1264 · ‎04-25-2022

Hey, I need help with signing into my Shopify store, It not allowing me access to my store.

Rick · ‎04-25-2022

I understand you are having some trouble logging in to your store, I am sorry to hear about that.

You mentioned that it is not allowing you to access the store - are you seeing any error messages when you login? Also, did you receive any emails from Shopify with regards to your store that might explain if there are any on-going issues?

If you cannot login as you have forgotten your password, you can try resetting it. We have a handy video tutorial on this here. If you forgot your store URL, you can use this link here to enter your email address and have a reminder sent to you.

Rick | Shopify
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Why can't I sign into my Shopify store?

Why can't I sign into my Shopify store?

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