Why can't I trigger a void on my app payment extension?

[lucassimoes21]

Hello,

I was trying to test my app payment extension, but when i canceled an authorized manual payment, it got stuck in authorized state and the url that was configured in the extension to void it wasn't called, can't find a way to trigger the void on a order.

[jazz-jay]

Hello,

Try to cancel the order

[lucassimoes]

Already did it, it keep stucked in Authorized state.