App reviews, troubleshooting, and recommendations
Hi! When I am going to copy the link for share a product this message apear. I have a plan active
oh sorry for that issue can you please contact Shopify Support
Hi there, @Pinsneedles.
Based on your screenshot, it looks like this is happening for you using an iOS device is that correct? This is a known issue we are currently dealing with. Our developers have created a fix for this problem in a new app version, but Apple needs to approve the new version first before it is publicly available. This will likely happen at the beginning of this week, hopefully.
So right now, we have shipped a repair and we are currently waiting on Apple to approve and ship the fix for this. This error should only be showing when trying to share a product link on socials (Twitter etc), even though the checkout is activated and working fine. I hope this helps to clarify!
Do you have any plans in place yet for Black Friday / Cyber Monday? Now is the time to prepare! We have a really excellent hub full of resources to get you ready for what could be your most profitable weekend of the year.
Ivy | Social Care @ Shopify
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