App reviews, troubleshooting, and recommendations
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Hello, I have worked with the 3rd payment party named Lianlian Global to provide a payment gate on Shopify. However, when I install the app on the Shopify setting, it shows 500ERROR. I have checked the Shopify status and it showed my website is fine. I asked Lianlian support and they have said it usually works typically. I am wondering why and try with my 2 Shopify websites, but the results are the same. Does anybody meet the case like me? Looking forward to hearing your responses. Thank you in advance!
Hi Rosie,
What country are you currently based on?
So Hopefully I can get someone from LianLian to reach out to you about your case.