Why does iPad Safari iOS 15.6.1 keep crashing on my ecommerce site?

[BimboConcept]

A problem repeatedly occurred on “https://bimbo-living.myshopify.com/admin/transfers?desination_id=66579759316”

what does it mean, and what can we do to solve it? The web site keeps refreshing, not stable.

[Kimi]

Hi, @BimboConcept.

You can follow the steps below to troubleshoot the situation on your end:

• Try to access your Shopify admin via an incognito window.
• Or, you can use your usual browser but to clear the browser's cookies and cache before logging in to your Shopify admin.
• I see that you're running your iPad on the iPadOS version 15.6.1. This looks to be out of date, as Apple mentions here that the latest version of iPadOS is 15.7. You'll want to update your iPad software to not only maintain your Apple product's security, but also because up-to-date softwares help users avoid localised problems that are caused by out-of-date softwares. Once your iPadOS software is updated, you can try to re-login to your Shopify admin via Safari.

If you're still running into issues after following the steps above, you can contact our Live Support team so that we can investigate this issue in more detail. To get in touch with our team, you'll need to login to your store via our help centre here. Once logged in, select a topic that best fits your query or situation. From there, you'll be taken to a page with a list of relevant support articles, and you can scroll to the bottom of that page to select your preferred contact method with our team.

Out of curiosity, are you running into this issue on your iPad only? Can you access the same page within your admin on your other devices, such as your laptop or mobile device?