Why does my app fail to subscribe to protected customer webhook topics?

Shopify Partner
3 0 0

"This app is not approved to subscribe to webhook topics containing protected customer"

Reply 1 (1)

Shopify Partner
41 2 22

As you can see on Shopify docs, you will need to request access to protected custom data.
You can check the API access of the app and request access. I attached screenshot.

Protected custom data access.png

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