Why does my app fail to subscribe to protected customer webhook topics?

Why does my app fail to subscribe to protected customer webhook topics?

morshadunnur
Shopify Partner
3 0 0

"This app is not approved to subscribe to webhook topics containing protected customer"

Reply 1 (1)

remy727
Shopify Partner
44 2 26

As you can see on Shopify docs, you will need to request access to protected custom data.
You can check the API access of the app and request access. I attached screenshot.

Protected custom data access.png

Looking for a Shopify App developer? Please contact me at remy.wang727@gmail.com