Why does my Shopify screen appear different on PC?

[Samuele10]

 

 

hello

why when i open shopify on the pc you see me like this?

[Blair]

Hi @Samuele10,

Thank you for reaching out to the Community! I'm happy to provide some assistance with accessing Shopify, to ensure this gets resolved. 

To get started, I would recommend attempting the following troubleshooting steps listed below to see if this resolves: 

• Clear your Cache and Cookies. 
• Access the shop from an Incognito Tab. 
• Try accessing the shop from Another Browser (i.e Safari, Chrome, Firefox).
• Attempt using Another Device.
• Try uploading from the Shopify Mobile App. 

If after completing all of the steps outlined above you or your customers experience any errors, please feel free to Contact Support to allow for further investigation. 

Please let me know if you have any other concerns.