Why does my TikTok shopping integration keep failing to authorize?

3 0 0

I am in the process of setting up my Shopping integration with TikTok. When I get to connect the account it keeps giving me the:


Authorization Failed
Your TikTok account connection failed. Try again.
Any suggestions? Who can I contact to troubleshoot this issue?
Replies 3 (3)

Shopify Staff (Retired)
537 38 78

Hi, @!


This would be best resolved through TikTok Support directly. You can contact them through this link

Nia | Social Care @ Shopify 
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1 0 0

Just wondering if you managed to resolve this? Same thing happening to me

3 0 0
I was able to resolve this by deleting the connection within the TikTok Shopping channel and reconnecting. I just followed the set up and it connected.

I hope this helps.