Why does my TikTok shopping integration keep failing to authorize?

[jkletter]

I am in the process of setting up my Shopping integration with TikTok. When I get to connect the account it keeps giving me the:

Authorization Failed

Your TikTok account connection failed. Try again.

Any suggestions? Who can I contact to troubleshoot this issue?

Thanks!

[Nia]

Hi, @Jkletter!

This would be best resolved through TikTok Support directly. You can contact them through this link. 

[Victoria23]

Just wondering if you managed to resolve this? Same thing happening to me

[jkletter]

I was able to resolve this by deleting the connection within the TikTok Shopping channel and reconnecting. I just followed the set up and it connected.

I hope this helps.