App reviews, troubleshooting, and recommendations
I am using the Order Printer app to print orders. I can select multiple orders, use that app to pull them up and print. However, sometimes it prints 1 order on 2 pages even though it will easily fit on one page. I can go to select that same order which it is splitting, print it by itself and it prints on 1 page. It's only when I select multiple that it switches to multiple.
Pics below show 2 invoices being selected and then what happens when I want to print, where it splits the one order. The next pics are selecting that same invoice and it going print on one page.
Code for the template:
<p style="float: right; text-align: right; margin: 0;"> {{ created_at }}<br /> Order {{ order_name }} </p> <div style="float: left; margin: 0 0 1em 0;" > <strong style="font-size: 2em;">{{ shop_name }}</strong><br /> </div> <table class="table-tabular" style="margin: 0 0 1em 0;"> <thead> <tr> <th>Quantity</th> <th>Item</th> <th>SKU</th> <th>Price</th> </tr> </thead> <tbody> {% for line_item in line_items %} <tr> <td>{{ line_item.quantity }} x</td> <td>{{ line_item.title }}</td> <td>{{ line_item.sku }}</td> <td> {% if line_item.original_price != line_item.price %} <s>{{ line_item.original_price | money }}</s> {% endif %} {{ line_item.price | money }} </td> </tr> {% endfor %} </tbody> </table> {% if transactions.size > 1 %} <table class="table-tabular" style="margin: 0 0 1em 0;"> <thead> <tr> <th>Type</th> <th>Amount</th> <th>Kind</th> <th>Status</th> </tr> </thead> <tbody> {% for transaction in transactions %} <tr> <td>{{ transaction.gateway | payment_method }}</td> <td>{{ transaction.amount | money }}</td> <td>{{ transaction.kind }}</td> <td>{{ transaction.status }}</td> </tr> {% endfor %} </tbody> </table> {% endif %} <table class="table-tabular" style="margin: 0 0 1em 0;"> <tr> <td>Subtotal price:</td> <td>{{ subtotal_price | money }}</td> </tr> {% for discount in discounts %} <tr> <td>Includes discount "{{ discount.code }}"</td> <td>{{ discount.savings | money }}</td> </tr> {% endfor %} <tr> <td>Total tax:</td> <td>{{ tax_price | money }}</td> </tr> {% if shipping_address %} <tr> <td>Shipping:</td> <td>{{ shipping_price | money }}</td> </tr> {% endif %} <tr> <td><strong>Total price:</strong></td> <td><strong>{{ total_price | money }}</strong></td> </tr> {% if total_paid != total_price %} <tr> <td><strong>Total paid:</strong></td> <td><strong>{{ total_paid | money }}</strong></td> </tr> <tr> <td><strong>Outstanding Amount:</strong></td> <td><strong>{{ total_price | minus: total_paid | money }}</strong></td> </tr> {% endif %} </table> {% if note %} <h4 style="margin: 0 0 1em 0;">Note</h3> <p>{{ note }}</p> {% endif %} {% if shipping_address %} <div style="margin: 0 0 1em 0; padding: 1em; border: 1px solid black;"> {{ shipping_address.name }}<br/> {% if shipping_address.company %} {{ shipping_address.company }}<br/> {% endif %} {{ shipping_address.street }}<br/> {{ shipping_address.city }} {{ shipping_address.province_code }} {{ shipping_address.zip | upcase }}<br/> {{ shipping_address.country }}<br/> {{ shipping_address.phone }}<br/> {{ email }}<br/> {{ note }} </div> {% endif %} {% for transaction in transactions %} {{ transaction.gateway | payment_method }} {{ shipping_method.title }} {% endfor %} <p></p>
the same thing happens to me every day. Did you every figure out a solution?
No, unfortunately. Not a single response and still having this issue randomly.
I've been having this problem for over a year now!! I went through 2 black Fridays of this happening and Shopify Customer Service says there's not a problem on their end... I didn't know others were having this problem too!
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