Why is my app not compatible with my e-shop?

[Zuzana]

Hello,

I have a problem with installing some application.

It says that the app is not compatiblewith my eshop even if I made necessary changes like adding shipping zones etc.

Can you help?

Thanks

[DigitalArtisans]

Hello @Zuzana !

If your store’s settings don’t meet an app’s installation requirements, then the app is marked as Not compatible in the Shopify App Store. On the app listing page for an incompatible app, you can see which installation requirements don't meet your store's settings. You can't install the app unless those settings change. On the search and category pages, double check your changes make sure you did it correctly you can hide incompatible apps by selecting See only compatible apps.

Thanks,

Digital Artisans

[ambaarvenegas]

Hi, 

I understand what you are saying, I have made the changes again, I am trying to download the shipping app based on my country and they say they are not compatible because they just work for the country I am based on, So I can't find a solution for my issue