Why is my app not meeting Shopify Store listing requirements?

[william488]

Hello Shopify Community,

I hope this post finds you well. I am currently facing an issue while trying to develop and list my app on the Shopify Store. However, I have encountered the following problem:

Issue: Your primary app listing has 1 issue to fix before you can submit your app for review.

I have made sure that all of my app URLs are served under HTTPS, yet I am still receiving this error. I'm reaching out to seek your assistance in resolving this matter. I have thoroughly checked my app's URLs, and they all use the HTTPS protocol.

I would greatly appreciate any guidance or support you can provide to help me understand why this error is occurring and how I can resolve it. If anyone has experienced a similar issue or has any insights into why this might be happening, I would be grateful for your advice. Additionally, if there are any specific steps or troubleshooting methods that I should undertake, please let me know.

Thank you in advance for your attention and assistance. I look forward to hearing from the community and resolving this matter!

[magecomp]

Hello @william488 

1. Double-check that every single URL in your app, including redirects, assets, and embedded content, is using the HTTPS protocol. This includes any external resources or third-party integrations used by your app.

2. Clear the cache in your app and in your browser to ensure that any outdated information or cached redirects are not causing the issue. Sometimes, cached data can prevent the app listing from being properly validated.

3. Make sure that any redirects in your app are correctly configured to use HTTPS. Check your app's configuration and any server-side redirect rules to ensure that they are not redirecting to non-HTTPS URLs.

4. If your app includes embedded content from external sources, such as images, videos, or iframes, ensure that they are also using HTTPS. If any embedded content is served over HTTP, it could trigger the error.

5. Utilize online SSL certificate checkers to validate that your app's SSL certificate is correctly installed and configured. This will help you identify any potential issues with the certificate that could be causing the error.