Why is my Creative Hub integration not showing products on Shopify?

[BruceHb]

Looking for some help - I must be doing something wrong?

I have installed Creative Hub and linked it to Shopify. I have uploaded a few files to Creative Hub, set print sizes and saved everything. However, when I go back to Shopify and click on Creative Hub in apps I don't see any products to import.

I have tried refreshing, logging off and on again, restarting my PC and uninstalling and then reinstalling Creative Hub.

Any suggestions or tips for what I've done wrong?

[Chlonelson]

Hi there, 

I am having the same issue. Did you get a resolution?

[Efficaciousuave]

i am having similar isse. my product is showing up on shopify dashboard, but not on the shopify store.