Why is my Facebook channel connection showing an error message?

Why is my Facebook channel connection showing an error message?

agedconcept
Visitor
1 0 0

The message on the screenshoot, is what my own is telling meThe message on the screenshoot, is what my own is telling me

Reply 1 (1)

AvadaCommerce
Shopify Partner
3879 840 1003

Hi @agedconcept,

 

Before you can start selling on Facebook or creating Facebook ad campaigns in Shopify, you must set up Shopify's Facebook channel. ( https://help.shopify.com/en/manual/online-sales-channels/facebook/setup#channel-eligibility

 

Your store needs to be located in a country or region where the Facebook Shop feature is available.
You need a Facebook Page for your business. The Facebook Page needs to use the Shopping template.
Your Sender email, set in the Store details settings of your Shopify admin, needs to be a valid email address.

 

I hope this helps.

banned