Why is my payment gateway indicating 'Refund session doesn't exist'?

Why is my payment gateway indicating 'Refund session doesn't exist'?

chaoding
Shopify Partner
2 0 0

I developed a payment gateway and most of the transaction works well. But recently I got a wired response from Shopify when I resolve a refund. Shopify told me that Refund session doesn't exist(screenshot 1) while I'm using exactly the gid that sent from Shopify(screenshot 2). Could someone help with this?

Screenshot 2022-10-09 at 5.07.22 PM.png

chaoding_0-1665310688640.png

 

  

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