Why is my uninstalled app still showing on product pages?

[Charles1028]

Hi hope you're doing well,
I have a problem with an installed app
Amai Sales Countdown Timer Bar
I uninstalled but it's still showing up on my product pages.

I've uninstalled it twice

With Love & Gratitude
Charles The Rolling Marketer

[Blair]

Hi @Charles1028,

Thank you for reaching out to the Community. I'm happy to provide some assistance with this request, to ensure it gets resolved.

As the third-party app was uninstalled from your shop but continuing to populate within your theme, I'd encourage you to contact Amai Sales Countdown Timer Bar directly. This will allow them to take a closer look and ensure it gets resolved as quickly as possible. 

To connect with the app developer, you can head into the Shopify App Store and scroll down to the 'Built by Amai' section to view their support options. 

Please let me know if you have any other questions or concerns. 

[Charles1028 · Accepted solution]

Ty sounds great